- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Christine is so helpful and the sweetest lady! These guys are amazing! They are honest about what is being done to your car and don't overcharge you like dealerships! I just moved up to Alaska and plan on using these guys forever. Definitely recommend their service and expertise.~ Brittani B.
So we started hearing a high pitched noise from the back brakes on a trip to anchorage from seward, after checking out another local shop who was extremely rude I jumped on yelp and stumbled across these lovely people. They got me in right away just to take a peek, saying they couldn't fit me in till later but would take a look just to see if it was still safe to drive and what to expect. They were curtious, friendly, honest and fair. I highly recommend this establishment! Thanks for getting us back to Seward safely xoxo~ Michelle D.
