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Archive for July 2019

A Fluid Situation (Check Fluid Levels)

Posted July 14, 2019 10:00 AM

There's one fluid in your car you are always careful to keep at a certain level: the fuel. If you don't have fuel, you're not going anywhere.  Your vehicle has other fluids which are vitally important to proper and safe operation, too.  So, here's a "level" headed approach to those "other" fluids.

Engine oil.  This one's probably the most important fluid to maintain at the proper level. Without enough oil, you'll wear out your engine prematurely.  Sometimes vehicles have warning lights on the dash that will tell you to get your oil checked.  Don't ignore that one; get it checked immediately.  Certainly don't go on a long trip at high speeds with your oil level low. Oh, and it's not good to have too much oil in, either. Our pros at L and M Motors Inc can advise you on oil levels and tell if you if you should be concerned about abnormal fluctuations.

Windshield washer fluid.  OK, this is one you probably know about.  You certainly miss it when it runs out.  You find yourself trying to clean your windshield with the wipers but you need a little liquid help.  Unless you live in an area that requires you to use an awful lot of windshield washer fluid, one fill-up can often last between oil changes.  Modern vehicles have large enough windshield washer fluid reservoirs to keep you going for quite a while.    

Engine Coolant. Here's another fluid you need to keep your engine running properly.  You need it to keep the engine running at the proper temperature.  Plus, you'll need it for heat when the temperature gets chilly outside. 

Power Steering Fluid. If you have a vehicle that uses power steering fluid, it's important to keep the correct amount in your system. Without enough of it, you might find steering difficult.  Plus, if you’re losing power steering fluid, our experts at L and M Motors Inc can find out why and perhaps prevent a more expensive repair later.

Brake Fluid.  You may have heard of hydraulic brakes.  Hydraulic refers to the fluid and is one of the key reasons your brakes work.  Levels should be checked regularly and, like power steering fluid, if you're losing brake fluid, a technician needs to find out why so you can get the issue repaired and maintain your stopping ability.

If you have regular preventative maintenance performed at L and M Motors Inc, we’ll keep an eye on all of these fluids when you bring your vehicle in for service.

L and M Motors Inc
400 W 53rd Ave
Anchorage, AK 99518
907-563-4994



NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

Posted July 7, 2019 7:13 AM

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at L and M Motors Inc. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at L and M Motors Inc as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at L and M Motors Inc, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

L and M Motors Inc
400 W 53rd Ave
Anchorage, AK 99518
907-563-4994



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Testimonials

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Christine is so helpful and the sweetest lady! These guys are amazing! They are honest about what is being done to your car and don't overcharge you like dealerships! I just moved up to Alaska and plan on using these guys forever. Definitely recommend their service and expertise.
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So we started hearing a high pitched noise from the back brakes on a trip to anchorage from seward, after checking out another local shop who was extremely rude I jumped on yelp and stumbled across these lovely people. They got me in right away just to take a peek, saying they couldn't fit me in till later but would take a look just to see if it was still safe to drive and what to expect. They were curtious, friendly, honest and fair. I highly recommend this establishment! Thanks for getting us back to Seward safely xoxo
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